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What locations do you ship to?
To the United States, Canada, Australia, and the United Kingdom, Tolishop.com offers FREE priority shipping. After processing, it can take 7–20 days for this to arrive.
For a fixed shipping fee of $14.95, we offer international shipping to the majority of nations outside the United States, Australia, Canada, and the United Kingdom. Delivery time frames can range from 7 to 21 days. It's possible that we aren't currently shipping to your nation if it doesn't appear during checkout for your country.
How long does it take for an order to arrive after shipping?
Depending on the fastest shipping option accessible to your region, all orders are processed and sent as quickly as possible through a number of our domestic and international warehouses. We normally handle & process your purchase in 1-3 business days. The usual delivery period is between 5 and 20 business days. Please allow more time during our busy season as we have no control over postal delays. Additional elements like distance, customs, and natural calamities could prolong postal delays even more. Every order comes with tracking information, including the carriers.
Will my package have a tracking number?
As soon as we are able to dispatch your order, we will send you a tracking number. There may occasionally be extra delays that are out of our control, including postal delays. I appreciate your understanding and patience.
Are there any unstated import taxes or customs fees?
You might have to pay tariffs and taxes after you get your order, depending on where you live and the local laws in effect. Once your order reaches its destination, import taxes, tariffs, and associated customs fees may be levied; these fees are decided by your local customs office. Please get further advice in accordance with your region and the relevant import laws. You are responsible for paying these fees and taxes; we will not pay them for you. Any delays brought on by your country's customs service are not our fault. Please get in touch with your local customs office for further information about fees.
The delivery time may occasionally take longer than what is specified in our policy. If so, get in touch with us right away, and we'll do all in our power to assist you in resolving any issues that fall under our purview.